Work Requirement Awareness
Toolkit Overview
Starting in 2027, a new federal law will require some adults with Medicaid to complete and report work, school, work program or volunteer activities to keep their health coverage. These new rules are called work requirements, or community engagement requirements.
Who May Be Affected
Some adults ages 19-64 who are not enrolled in long-term services and supports or Medicaid buy-in programs, have a disability, health condition, or other circumstances will need to comply with Medicaid work requirements.
Learn more about who may not need to meet Medicaid work requirements at HealthFirstColorado.gov/Changes/Work.
Member Notices
Health First Colorado notified affected members at the end of August through early September. The letter drafts are available via the following links:
Work requirements notice (English PDF)
Work requirements notice (Spanish PDF)
Universal Posts 3 posts
Three social graphics for the awareness phase. Use the same image across social, newsletters, and email. English and Spanish. See the Playbook →
Some adults may need to meet work requirements starting in 2027 English & Español
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Cargando imagen… Already meeting SNAP or TANF work rules? That counts for Medicaid too English & Español
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Cargando imagen… Not sure if the rules apply to you? Use the free, anonymous screener English & Español
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Cargando imagen… Sample Captions 3 messages
Pair these with the universal posts above. Copy directly or adapt the language to your organization’s voice.
Flyers & Print Materials 2 designs
Print-ready materials for waiting rooms, community spaces, and partner offices.
Slides 1 deck
Work Requirements Member Slides
Slide deck for member meetings, community presentations, and partner trainings. Co-brandable: the cover slide has space for your organization’s name, logo, and contact. English and Spanish.
Community Partner Reference Guide
Not for distribution. For internal, community partner staff only. A deeper reference for partners and navigators supporting members through the work requirements changes.
The Community Partner Reference Guide gives partners and navigators detailed, plain-language background on the new federal work requirements and six-month renewals, who is exempt, and how to help members take action now. Download the full guide below.
La Guía de Referencia para Socios Comunitarios ofrece a los socios y navegadores información detallada y en lenguaje sencillo sobre los nuevos requisitos de trabajo federales y las renovaciones cada seis meses, quiénes están exentos y cómo ayudar a los miembros a tomar medidas ahora. Descargue la guía completa a continuación.
On-Hold Phone Messaging
Staff use only. A 30–45 second script to record for your organization’s phone system while callers are on hold.
Use this script for your phone system’s on-hold message so callers hear that work requirements are coming in 2027, that the changes do not apply to everyone, and where to check whether they need to act. Download the script below.
Use este guion para el mensaje en espera de su sistema telefónico, para que las personas que llaman sepan que los requisitos de trabajo entrarán en vigor en 2027, que los cambios no se aplican a todo el mundo y dónde averiguar si deben tomar alguna medida. Descargue el guion a continuación.
